Testimonials

“Just a huge thank you for your office staff ensuring we received our order as quickly as possibly having just moved into a new house with young children and no heating oil. I know you are very busy in difficult circumstances.

Also we were delighted by the friendliness and professionalism of Steve Harper when delivering this morning. You have our future custom and will highly recommend you.”

L. Wild- Burton

“Just had oil delivery now. Great driver and all round superb service. Thanks alot – appreciate it. Will contact when next order due and recommend in the local area.“

G. Jones- Cefnddwysarn, Bala

“Quad Fuels staff are the nicest office staff and they have the most pleasant drivers and it’s a pleasure to phone them and order with them.“

B. Hughes – Maeshafn, Mold

“I’m so happy I found this company and started using them. Always empathetic and happy to go out of their way when you run out of oil. Wouldn’t go anywhere else now.

Have been with them for over a year. Fabulous service, friendly, efficient and professional.”

A. Edwards – Oswestry

“Thanks so much for super efficient service – delighted with the speed of delivery – puts other companies to shame.“

D. Waller – Rhosesmor, Mold.

“I would like to thank you on your excellent service and in particular your driver for his help and patience in what was a very difficult delivery due to restricted access.“

L. Lloyd – Wrexham

“Ordered oil Monday. Oil arrived Tuesday.

Invoice paid Tuesday. Excellent!“

D. Williams – Bwlchgwyn

“Thank you, I now have a full tank, and yet again excellent delivery and service. Lovely service and the guy who delivered went the extra mile too.

5-star service.“

J. Williams – Ffrith

“Thanks for your quick response and delivery of my oil. Your delivery man was courteous and efficient.“

M. Jones – Mold

“Many thanks to your team, especially to Nesta, for your great effort when I nearly ran out of fuel yesterday.

I have canceled my account with my previous supplier, and will certainly be using your services in the future.“

L. Norman

“For the first time ever I ran out of heating oil on the coldest day of the year.

Thank you to the Quad Fuels team’s prompt delivery. Again, thanks.“

A. Dolben – Corwen

“My wife has just spoken to a gentleman named Graham in your Wrexham office, I felt that the way in which he spoke and handled her enquiry was exceptional, I am a retired manager and as part of my job needed to deal with the general public, when I heard the way this gentleman spoke to my wife I had to send this email.

People are very quick to complain these day’s, I feel this man is a very big asset to your company and I will have no hesitation in recommending your company to friends and family. I look forward to placing our next order. Thank you.“

R. Challoner

“Thanks for your wonderful service and first-class customer service after I had been messed about by another company.

Well recommended“.

J. Williams – Ffrith, Wrexham

“Many thanks for oil delivery yesterday – quickest service I have had in 30 years.

Best regards and wishes for success in your new venture“.

M. Burton – Llanfair T.H

“Ordered oil from Quad Fuels on Tuesday at 10.00am, it was delivered at 12.30pm.

How’s that for service! Well done guys.”

S. Bowley

“Your delivery driver was very impressive with his efficiency, politeness and enthusiasm for the company.

I hope you are the company who deliver to us from now on.

It is a refreshing change to deal with a business that cares about their customers and provides the service”.

S. Nick – Pwllglas

“A lot of praise for the driver that delivered my oil today.

The driver was very polite and professional and I wanted to make you aware”.

E. Hughes – Corwen

“Dear Quad Fuels,

I am simply looking to provide some feedback following a delivery your driver John made this week.

John is a very friendly, approachable and professional representative of your company and we would like to extend our thanks to John and your company for your excellent service and an all-round excellent job.”

S. Lloyd – Rhosesmor

“What a great company Quad Fuels is, their customer service is excellent. They went above and beyond when my boiler developed a leak. Not only did they come and look at my boiler they found me an oil engineer to come out the following day.

I had been trying to get an engineer to come out for two weeks with no success. I wish to say a big thank you to Nesta and Steve who were both so helpful and such lovely people. We will be recommending Quad Fuels to everyone”.

R. Daniels – Eglwysbach

“Thank you for a great service and speedy delivery. I’ve had two deliveries now, and in both cases the drivers were great to deal with and the service from your office is excellent.“

Mr A. Price – Burton, Neston

“Excellent service by Quad fuels today. Phoned this morning as we had run out of domestic oil and we have a full tank this afternoon. Thank you so much!“

J. Courtney

“Just thought I’d drop you a quick message to say thanks.

Delivery arrived yesterday which was much faster than I expected and what a lovely person to talk to on the phone!

Keep up the good work, hope you have a great day and many thanks again.”

R. Jones – Llangollen

“We keep spreading the word about you guys as we had an amazing service from you when we moved a few weeks ago, and we definitely won’t be using anyone else.”

J. Roberts

“A lovely company to deal with, as with previous testimonials, sales service wins 5 stars.

Prompt delivery and a friendly, smiley guy delivering it.

Have already recommended to friends.”

C. Pryce

“Thank you for a great service from order to delivery. I was anxious about using a new oil Company, but my usual local Company had not been up to their usual high standards and customer service had become non-existent.

I did not need to worry; a lovely well mannered delivery driver, an all-round great service from what seems to be an excellent Company. Keep up the great work.”

K. Neill

“A big thank you for prompt delivery of our heating oil this a.m.

We are very grateful, and look forward to coming home to a nice, warm house after returning from hospital treatment!!”

I.E. Williams

“Thank you so much for the quick heating oil delivery – what a fantastic service!

Best regards.”

L. Benwell – Ruthin

“Brilliant customer service and quick delivery.

Would recommend Quad Fuels to others and will use them next time.”

Mrs Dennison – Gwaenysgor

“Ordered oil this morning from a very helpful and lovely lady called Sue. Told her that I had run out and she ensured me it would be with us by tomorrow the latest however she would try her best to get it to us by the afternoon.

A very polite and happy delivery man arrived 5 hours later.

Not only did Quad Fuels beat all other prices I had been quoted I have to say that the service I received was Excellent. I will definitely be ordering again from this company”

N. Jones – Tal Y Bont

“My wife and I are exceptionally pleased with your service.

The deliveryman Steve is the first driver who has in 30 – 40 years of receiving fuel oil ever asked about our system and requirements and we advised we had an AGA and he made sure the system was all clean for me.

His service and manner was impeccable, he is a credit to your company.”

E. Hughes – Corwen

“Another great delivery from these guys – Thank you, the service is impeccable from start to finish.”

J. Roberts

“Quad Fuels was new to me and as a pensioner, I am always anxious about new delivery drivers.

No need as he was friendly, polite and very professional.

Delivery arrived on time too.

Providing prices are competitive I will continue to use you”.

M. Williams – Malpas Cheshire

“Good to find a local firm who both know the area and the customers.

My property is difficult to access, many white van drivers fail!

But Steve has no problem, very fast delivery too.

Good luck all”.

C. Ellis

“Your customer service is exemplary and the reason for us placing the order directly with you.

Although I have ordered through the web in the past, speaking to people is a dying art”.

L. Collymore – Pantymwyn

“Thank you for being so efficient.

We have only had the one previous delivery from you but you are definitely the best oil company we have dealt with.

Thanks again”.

L. Parker – Corwen

“Brilliant company we ran out of kerosene and they were there in minutes to save us!

Many thanks, you’ve never let us down“.

P. Roden – Caerwys, Holywell

“I have found a noticeable increase in my mpg since purchasing all my white diesel from Quad Fuels.

There is a significant difference now in my vehicles”.

Mr Roberts – Trofarth

“We received our oil delivery from you yesterday and I want to applaud you for the service we received. From the lady who dealt with our order (didn’t catch her name) to Graham coordinating the delivery, to Steve from Dyserth who delivered, and Josh who took my payment. You were all so very kind, professional and helpful. A credit to the company“.

L.Williams, Llansannan

“Well, this MUST be a record ! Due to having a cold shower this morning ( Fuel run out !!) , I telephoned Quad at Colwyn Bay and spoke to Nesta to order Kerosene . It is now 11.55 , lorry has been, delivered and left the property by 11.45 – Thank you so much Quad for such a speedy and efficient service – we are out in the country, not near fuel depot.”

Eleri

“I just want to thank Mike for his outstanding delivery at 19.15 last night. My drive is steep and he reversed down in pitch dark with sleet falling. He knew snow was forecast for next few days and this would be his only chance. Thank you so so much Mike – you’re a hero.”

Anne Parker

“A good company to deal with and the delivery driver, Michael, was a lovely happy guy. It makes a difference when you are treated as a valued customer. All it takes is to be greeted with a smile, and a cheery good-bye when the delivery has been completed. Thanks a lot.”

Sue Hannasford

“Just a quick thank you for what has been the fastest oil delivery ever from the point of order to delivery. My neighbour was so impressed he made the driver a quick cuppa.

Thanks again,”

Carl Halliday, Caergwrle, Wrexham

Thank you so much for speed of delivering our heating oil, my wife and I both have Covid. Ordered oil Monday eighteenth Dec delivered Wednesday Twentieth Dec.

Happy Christmas to a fantastic team

Richard Hoskins

Let us know how we did:

  Excellent customer service, prompt & fast delivery

Nita Lewsey
March 21, 2020
  first class service and good prices.

Jonathan Roberts
March 13, 2020
  Great company! Always the cheapest when we need it!!!

Cathy Blythen
January 12, 2020
  Very very competitive in price, local company and fast good service. Thank you

Lyn Astley
November 6, 2019
  Good prices and great service.

James Boardman
June 12, 2019
  ordered from Quad yesterday, delivered today.No ridiculous high prices for a quick delivery and a competitive price without he need to haggle!great service from start to finish!will continue to recommend, thanks Quad!!

Gavin Davies
March 27, 2019
  Absolutely fantastic service, little bit more expensive than boiler juice but it’s worth dealing with you because of your service, thanks

Daniel Kelloggs
February 23, 2019
  Highly recommend,other companies were looking at a week for delivery! Quad fuel came the very next day. Just in time,as it snowed the very same day.Thanks Quad fuel for a fast reliable service.

Consuala Dave
January 31, 2019
  Used these guys for the past 18 months and they have never let us down - their service is second to none Thanks guys - Gwespyr

Jane Roberts
January 9, 2019
Excellent friendly service, helped me out at Christmas when I had forgotten to order and didn’t cash in on my bad planning , delivered very quickly , have now changed Supplier to Quad Fuels ! Thanks , much appreciated ???xx

Jane Chamberlin
January 7, 2019
Very competitive and always a friendly service from office to driver. Thanks to the team for looking after us

Ysal Lyb
October 11, 2018
Brilliant service - I misread our tank last week and then ran out just as the #beastfromtheeast hit. One very cold night - rang first thing the next morning and they managed to fit in a delivery the same day! Superstars!!

Gareth Jenkins
March 1, 2018
Fantastic company that helped us when we needed them urgently

John Wilson
December 23, 2017